What if I don’t want to donate online?
We understand donating online isn’t for everyone. So, we also accept donations over the phone by calling 03 9249 1231 during business hours (9am to 5pm, Monday to Friday AEST) or mail. Alternatively you can download the forms here and email your completed donation form or post it to us
How do I give feedback or make a complaint?
There are a variety of ways you can provide feedback or lodge a complaint against Interplast. Simply contact us by email, phone (03 9249 1231) or mail. Once received, your feedback or complaint will be dealt with internally for consideration and resolution. Our Complaints Handling Policy details how Interplast is required to deal with any complaint.
Does Interplast have any religious or political affiliations?
No. We are an independent development organisation and carry out our work free from party-political or religious agendas. We have no membership or affiliation to any political party or religion and assist those in need regardless of race, religion, gender or political affiliation.
Am I able to donate to a specific country or specific program?
While we appreciate some of our supporters have a particular interest in a country or a specific program, we are unable to allocate money based on this interest. Contributing unrestricted funding enables us to allocate our resources more efficiently, based on where the need is greatest.
Am I able to receive a refund after I’ve donated?
If, in the rare circumstance, you’d like to receive a refund for your donation, please contact the office directly on 03 9249 1231.